3/1/2023 0 Comments Mandtbank com myaccountsi flew up from florida to open up an estate acct at the bank. she had an acct with the fishkill ny branch. I was appointed as a representative of my sister's estate. it may not be accessible when you need it. If you open an account to use as a primary account, think twice. I asked how many is a few? and they didn't have an answer. Totally unbelievable! In the end they didn't know how to unlock my account and told me to wait for a few hours to login again. Then they had someone from the security department who gave me important "instructions how on to use online banking" and their instruction was "use the correct username and passcode". When I called customer service, they told me the account was locked because the username /passcode was changed. 2 days later my account was locked again. So they unlocked my account and made me change my user name and passcode. But the account was locked 20 days after I returned. They told me because I was out of the county in late June so they locked my account. First time my account was locked, I called customer service. Then my online account was repeatedly locked for no apparent reason. I opened a checking account in mid June 2022. My only real mistake is not looking for a personal loan to pay off M&T as of yet and make sure they don't get 2 cents of mine again. Can't believe their slogan is "understanding what's important." Gotta be a joke. Sad I can depend on a citibank retail credit card more than my own bank. Only one left standing Sears, a retail credit card with a line of $5,000. My credit rating went from 750 to 550 and even to this day my credit reflects as near 300% usage. All lines of credit I had with 0 balances fell like dominoes. Have a 4 year old girl to house and feed. Just a few partial payments on the M&T credit card until I got a new job and they closed the credit line with a $11,000 balance on it, & jacked my interest up as high as legally possible. If people aren't getting paid, you don't need to pay people to pay them. I was the payroll clerk of the school districts of Maine Endwell and Deposit in Broome County at Boces in Endicott. Have a credit line of $12,500 associated with my bank account. This should have already been done when switching over the systems as was done when People's United took over United bank a few years ago when we had to go through this process then. I will be closing my account with M&T ASAP. I explained that this was not reasonable and that just because a bank makes a policy - And as I was trying to explain this she hangs up. She explains that it is my fault that M&T sent a message to the future customers that it was their responsibility to grab their statements from Peoples United and she could not help me. I explained that is not going to work as this is my bank info and I needed for a court case so I legally needed it. She tells me it's in process since I made the request 2 days ago so I only have 8 more days to wait since it's 10 days for this request. So after all the waiting I speak with the specialist and told her the situation and explained I need this info ASAP. So I called and spoke to a pleasant customer service rep who said she could not do a full year but could transfer me to a specialist who could probably help. I received a message that the statements were ready but that was only for the month of October. I asked for at least the last years worth of statements. On Sunday I contacted M&T bank formerly Peoples' United Bank since they did not move any bank statements from People's United to their computer system and only have 60 days worth of transactions online to view.
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